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Refund Policy

REFUND POLICY

Terms and conditions user must know and follow if needed!  

Refund Policy:

 1. If you place Unlock code order and your IMEI number is not found in the factory database or codes  are not availble for the ordered IMEI, you will get Full credit back to your account right away after order processing finished.
 You can always check your Credit statement from your account clicking on My Profile > Statement
  
 2. All our codes and services are verified and there is only 0.1% chance to get wrong codes from us, which off course will be refunded if we get a Video proof from  your showing that you ordered the service correctly and code arrived Wrong

3.If any iPhone Relock by company or reactive icloud no any refund & no have option for verification so think twice then place orders.

          Below is the simplest instruction on how to provide Video proof in case of claiming wrong code:

     1. First you need power on the phone and type *#06# to show original IMEI number.

     2. Type the codes that you got exactly by instruction that we will provide you for your model.

     3. We must see exact error message that the phone shows after entering the code 

     4. Video must be continues and good quality in order we can see the digits.

     5. The video must be uploaded to www.youtube.com and link with IMEI number sent to

     support Email    info.gsmraj@gmail.com

 3. Once we approve the video with our supplier and codes are verifed by him to be the same,

      you will get Full credit refund to your account. 

    Sorry for these terms, but we must be protected from bad customer claims

     who are seeking Free  unlocks on the Net.

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